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Privacy Policy
Privacy Policy for Make Easy Transporter At Make Easy Transporter ("we", "our", or "us"), we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app, website, and services (collectively, the "Services"). By using Make Easy Transporter, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services. 1. Information We Collect We collect several types of information to provide and improve our Services: 1.1 Personal Information Registration Information: When you sign up or create an account, we may collect your name, email address, phone number, and payment information. Payment Information: If you use our in-app payment features, we may collect billing information such as credit card numbers or third-party payment account details, processed through a secure third-party payment gateway. 1.2 Location Data We collect precise location data to facilitate the transportation or delivery services, such as tracking your location for deliveries, pickups, or route optimization. Location data may be collected in the background even when the app is not in use (with your consent). You can manage location permissions through your device’s settings. 1.3 Device and Usage Information We collect data about the device you use to access our app, including device type, operating system, unique device identifiers, and mobile network information. We may also collect information about how you interact with the app, such as your search queries, features you use, crash logs, and other usage data to improve our Services. 1.4 Communication and Support Data If you contact us for customer support or through other communication channels, we may collect information related to your inquiry, including your messages, feedback, and any relevant details to assist you. 2. How We Use Your Information We use the information we collect for the following purposes: Providing and improving services: To deliver the services you request, such as booking transport, tracking shipments, and optimizing routes. User authentication: To create and manage your account and prevent unauthorized access. Communication: To send service-related communications, notifications, promotions, or updates about your transactions or our services. Payment processing: To process transactions and facilitate payments. Location services: To enable real-time location tracking and route optimization features for the transport services. Personalization: To tailor the app experience to your preferences and improve overall usability. 3. Sharing Your Information We do not sell your personal information to third parties. However, we may share your information in the following cases: Service Providers: We may share your information with third-party companies or individuals that perform services on our behalf, such as payment processors, cloud hosting providers, or customer support services. These service providers are required to keep your information confidential and are not permitted to use it for any purpose other than providing services to us. Business Transfers: If our company is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. Legal Compliance: We may disclose your information if required by law, in response to legal processes, or to protect our rights, property, or the safety of others. 4. Data Retention We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. When your account is deleted or you request the deletion of your data, we will make reasonable efforts to remove your personal information from our systems, subject to legal retention requirements. 5. Security of Your Information We use a variety of security measures to protect your personal information. These include encryption, access control, and secure data storage. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data. 6. Your Rights and Choices Depending on your location, you may have certain rights regarding your personal information, including the right to: Access: You can request access to the personal data we hold about you. Update or Correct: You can update or correct your personal information if it is inaccurate or incomplete. Delete: You can request that we delete your personal information. Withdraw Consent: If we are processing your data based on consent, you may withdraw your consent at any time. Opt-Out of Marketing: You can opt-out of receiving promotional emails or notifications by following the instructions provided in the communication or contacting us directly. To exercise your rights, please contact us using the contact information provided below. 7. Children’s Privacy Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will post the new Privacy Policy on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. 9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Make Easy Transporter